- How you can develop a positive mindset before you even start.
- Common mistakes everyone makes going into difficult conversations and how you can avoid them.
- How to transform your fear of difficult conversations into becoming a confident communicator.
The key benefits
You will be able to go back to work and have a difficult conversation in a productive way that impacts positively on your teams. On the day of the Masterclass, you will carry out a range of exercises from masterminding with peers all the way through to role plays and simulations to make sure you get the best possible outcome and that you are able to use the skills that you have learnt.
As all my Masterclasses have been accredited by the Institute of Internal Communications (IoIC), you can claim your six hours CPD training.